System Requirements


Item

Network License Server

SIM Reactor Suite
Petro-SIM
Multiflash
Maximus
FloWax

Processor:

Intel or AMD x86 or x64 compatible supported by Windows.
1 GHz or higher

Intel or AMD x86 or X64 compatible supported by Windows.
2 GHz or higher multi-core recommended.

Memory:

4 GB

8 GB minimum. 16 GB or more recommended

Hard Disk:

10 GB free

10 GB minimum free. 25 GB or more free recommended

Monitor:

1024x768 minimum

1024x768 minimum. Higher resolution e.g. 1920x1080 recommended.

Operating System

Actual choice depends on the version of Sentinel RMS License Manager you run. Specifics are:

Version 9.6:Will be required for SIM Suite 7.0 SP2 and 7.1 onwards. Compatible with older SIM Suite versions. Recommended version. Requires Windows 7 though 10, or Server 2008 through 2019. See Sentinel 9.6 release notes. You can upgrade by simply running the installer.
Version 8.6.1:Will be used in SIM Suite 6.2 service pack 3 and 7.0.
Version 8.6 (ships with SIM Suite 6.2 onward):Windows Vista, Windows 7, Windows 8 and 8.1, Windows Server 2008, 2012 and 2012 R2. While not officially supported, seems to work fine under Windows 10, 64 bit.
Version 8.3 (SIM Suite 4.0 to SIM Suite 6.1; Multiflash 6.0; Energy-SIM 5.5):Windows XP, Windows 2003 SE, Windows Vista, Windows 7 and equivalent server editions. Windows Server 2008 R2 64-bit. Windows Server 2012 R2 64-bit is not officially supported, but may work.
Version 8.1 (SIM Suite 3.2 / 3.3):Windows 2000, Windows XP, Windows 2003 SE, Windows Vista
Version 8.0 (SIM Suite 3.0 / 3.1):Windows 2000, Windows XP, Windows 2003 SE
Version 7.2 or earlier (SIM Suite 2.2 or earlier):Windows 2000, Windows XP

Sentinel RMS License Manager is fully backwards-compatible and you may upgrade to a more recent version to suit your needs. In other words you can always use the most recent version available regardless of your KBC software program version, allowing you to keep up with server operating system upgrades.

You can generally use an older network license server version with a newer SIM Suite version, to some extent (e.g. SIM Suite 6.1 with version 8.3 of the licence server, but not 8.1). We recommend however that you upgrade at your earliest convenience.

The server can be a virtual machine (such as VMWare or Virtual Box). Under Windows terminal server it is also possible to run the license server. Support for running the license server under Citrix is not known, and not generally done.

The KBC implementation of Sentinel technology does nothing to hinder it being used with multiple vendors on the same server. Other vendors may not do the same.

Windows VersionSupported SIM Suite Versions
Windows 11SIM Suite 6.2 and upwards. 64-bit recommended. Officially tested from 7.3 onwards.
Windows 10 (version 1607 minimum)SIM Suite 6.2 and upwards. 64-bit recommended.
Windows 8.1 SP1 (64-bit and 32-bit)SIM Suite 4.1 and upwards.
Windows 8 and 8.1 without service pack 1No support
Windows 7 SP1 64-bitSIM Suite 3.3 and upwards.
Windows 7 SP1 32-bitSIM Suite 3.2 and upwards.
Windows 7 without service pack 1No support
Vista 64-bit1SIM Suite 3.3 to SIM Suite 6.0.
Vista 32-bitSIM Suite 3.2 to SIM Suite 6.0.
XP (all editions, service pack 2 or higher)Only SIM Suite 5.0 and previous2
Windows Server and Server CoreSIM Suite 7.0 was tested on Windows Server 2016 and 2012 and works fine. SIM Suite 7.1 and upwards are supported against Server 2016 and Server 2019. Note that standalone licenses are disabled on Windows server platforms, but network licenses can be used.

64-bit Windows is recommended, since it offers improved performance and memory support.

Maximus does not support Vista or XP. FloWax 2.0 does not support Vista or XP

SIM Suite can be run on a virtualized environment such as VMWare, Virtual Box or Hyper-V using a stand alone or network license. When using terminal servers (such as Windows terminal server or Cirtrix) that allow multi user multi logins, a network license is required and a stand alone license can not be used.

Standalone licenses support many application instances. For network licenses, the license Sharing Limit setting determines how many instances can be run (Seats can be added if a Sharing Limit higher than five is needed).

Petro-SIM supports running on non-English operating systems. Japanese and Mandarin versions are tested. Petro-SIM generally supports native language names and characters. German and Spanish also work but are not routinely tested.

Combinations tested (and thus also supported) are shown below. Testing is no longer done on Windows 7 but it may still be supported. We recommended the most up to date version of Windows and test on those.

 Server 2022Server 2016 2019, 64 & 32 bitWindows 11Windows 10 latest 64 & 32 bitWindows 8.1 SP1 64 and 32 bitWindows 7 SP1 64-bitWindows 7 SP1 32-bitVista 64-bitVista 32-bitXP
SIM Suite 7.4 and upwardsTested TestedTested      
SIM Suite 7.3 and upwards TestedTestedTested      
SIM Suite 7.1 and upwards Tested TestedTestedSupportedSupported   
SIM Suite 7.0 and upwards   TestedTestedSupportedSupported   
SIM Suite 6.2 and upwards   TestedTestedSupportedSupported   
SIM Suite 4.1 and upwards    SupportedSupportedSupported   
SIM Suite 3.3 and upwards     SupportedSupported   
SIM Suite 3.2 and upwards      Supported   
SIM Suite 3.3 to 6.0       SupportedSupported 
SIM Suite 3.2 to 6.0        Supported 
SIM Suite 5 and earlier2         No support

Supporting Tools:

Redundant license servers require their own additional set of licenses. Locking information for both machines are needed.

The Sentinel RMS License Manager uses port 5093 to transfer data over UDP or TCP between Servers and clients.

Port 5099 TFTP (UDP) is also used for intercommunication between servers only in a Server Redundancy constellation (which is rare and require special setup).

Microsoft Office Support:

Excel VersionSupported SIM Suite Versions
Excel click-to-runPetro-SIM 6.1 SP4 and Petro-SIM 6.2 SP2 upwards
Excel 64-bit versionsSIM Suite 6.2 SP2 and upwards
Excel for Office 365 32-bitPetro-SIM 6.1 SP4 and SIM Suite 6.2 SP2 and upwards
Microsoft Excel 2019 32-bitPetro-SIM 6.1 SP4 and SIM Suite 6.2 SP2 and upwards
Microsoft Excel 2016 32-bitSIM Suite 6.1 SP1 and upwards: however, please review one known issue
Microsoft Excel 2013 32-bitNo longer tested by KBC.
Microsoft Excel 2010 32-bitSIM Suite 3.3 SP5 and 4.0 SP1 and upwards. Microsoft extended support ends October 2020. No longer tested by KBC.
Microsoft Excel 2007SIM Suite 3.2 and upwards. Microsoft (and KBC) no longer support this version.
Microsoft Excel 2003SIM Suite 5.0 and previous. Microsoft (and KBC) no longer support this version.

Combinations tested (and thus also supported) and supported (but no longer tested) are shown below.

 Click-to-runExcel 64-bitOffice 365 32-bitExcel 2019 32-bitExcel 2016 32-bitExcel 2013 32-bitExcel 2010 32-bitExcel 2007Excel 2003
Petro-SIM 7.4, 7.5, 7.6TestedTestedTestedSupportedSupportedSupportedSupported  
Petro-SIM 7.0, 7.1, 7.2, 7.3TestedTestedTestedTestedSupportedSupportedSupported  
Petro-SIM 6.2 SP2 and upwardsTestedTestedTested SupportedSupportedSupported  
Petro-SIM 6.1 SP4 and upwardsTested Tested SupportedSupportedSupported  
Petro-SIM 6.1 SP1 and upwards    SupportedSupportedSupported  
Petro-SIM 5.0 and upwards     SupportedSupported  
Petro-SIM 5.0 and previous        No support
Petro-SIM 4.0 SP1 and upwards      Supported  
Petro-SIM 3.3 SP5 and upwards      Supported  
Petro-SIM 3.2 and upwards       No support 

For general Excel related troubleshooting, please see here.
For clients that need to use a Click-to-Run version of Office prior to the release of these versions, we have made available a short term workaround. Note that Office 365 and Office 2019 are only available as Click-to-Run installations. For other versions, please follow the instructions on this page to determine if you have the Click-to-Run or MSI installation.
For more information about 64-bit versions of Excel and workarounds for earlier SIM Suite versions, please see this page.

Database Support:

  • SQLite support is built in and an ODBC driver is also installed.
  • Microsoft SQL Server 2016 SP1 and upwards. Express editions work but are not recommended due to size limitations. If unsure, use SQL Server 2022 as it will give good performance and free compression.
  • Jet database support has been dropped as it has been deprecated.
  • Generic ODBC connections are supported only by some tools. It works with PostgreSQL 11.17. The Petro-SIM only functionality also works with MariaDB or MySQL.

The SQL Server client is not supplied or installed as part of SIM Suite, but is recommended for large-scale or organization wide use.

.NET Framework:
SIM Suite installs the .NET framework (version 3, 4, 4.5.2 and 4.6.1). As of version 7.1, it installs V4 full and the 4.7.2 update (and no longer version 3).
Maximus 7.1 & FloWax 2.2 and upwards require .NET Framework 4.7.2 (will be installed if need be)
Maximus 6.16 and upwards require .NET 4.5.2 Framework
Maximus 6.15 and older require .NET 3.5 Framework
FloWax 2.0 requires .NET 4.5.2 Framework

Flaretot:
Version 1.3 is tested. Version 1.4.6.0 is supported on Petro-SIM version 7.0.
Version 1.4.9.0 was tested on Petro-SIM version 7.1.
PIPESIM:
Version 2012.3 (32-bit) is tested. Only the classic version is supportable. May exhibit some issues around 64 bit Petro-SIM versions.
HCAMS:
Version 2019 August through 2022 tested. We recommend that clients obtain the latest version from Haverly.
HTRI:
We generally recommend the latest version as some issues are found and fixed. Version 9.1, 9.0, 8.1, 8.0.1 and 7.3.1 are known to work. Version 7.2 was also used extensively.
OmegaLand:
Versions 3.5, 3.4, 3.3, 3.2.2, 3.1.2 and 2.7.1 are known to work. We recommend 64 bit Omegaland and 64 bit Petro-SIM.
Help Files and Manuals
General Petro-SIM help is installed locally and also available online. Reactor technology manuals are available online only and require internet access.

Support:

See our full Product Support and Maintenance Policy.


1 KBC recommends 64-bit operating systems, commonly found in all new systems. Such systems perform slightly better, and 32-bit software also gets access to more memory. Internally most KBC systems use Windows 10 64-bit (formerly Windows 7 64-bit). 64-bit Petro-SIM can be used and installed alongside 32-bit Petro-SIM, but requires a 64 bit operating system. For more details on 64 bit version and known limitations, please see this page.
2 Petro-SIM 6.0 and upward are not tested on Windows XP as Microsoft no longer supports this platform. Petro-SIM may work without issue on Windows XP, but KBC does not guarantee that incompatibilities will not arise at a future point. With newer versions, incompatibilities or installation challenges should be expected.

Other notes:

  • SIM Suite can be installed silently and automatically rolled out through an organization. We generally provide standard MSI installation packages.
  • IPv6 Address support: all recent versions of SIM Suite from Petro-SIM 6.1 and Sentinel RMS 8.3.0 upwards should support IPv6 as well as IPv4.